Project Overview:
Kuwait University is in journey to adapt full transformation project. And one of the main aspects in this transformation is relaying on Smart self-automated points Known as (Smart Kiosks).
Project Requirements:
With clearly specified functions and requirements the published request aimed for on demand custom made Kiosks performing below functions:
| Requirements |
| Technical Specifications (Hardware) |
| Hardware |
| The hardware should include a Smart card chip scanner, which will be compatible with the University’s ID cards and the Civil ID cards |
| The hardware should include a 19 inch touch screen, or larger |
| The hardware should include a heavy duty all in one internal PC with the following as a minimum: |
| – Dual-core Intel Core i5 |
| – 4 GB RAM |
| – 500 GB HD |
| – Pre-installed Windows 10 64-bit Professional |
| The hardware should include a K-Net card transaction terminal (privacy protected pin pad) |
| The hardware should include a cash recycler for accepting and dispensing cash |
| The hardware should include a A4 standard paper printer |
| The hardware should include a A4 paper printer for the printing of official Certificates |
| The hardware should include a printer for events tickets |
| The hardware should include a plastic card printer to enable the printing of University SMART ID Cards (only required for two of the machines) |
| The hardware should include a printer for purchase receipts |
| The hardware should include a wet ink stamp, embossing stamp, and e-stamp (e.g. a KU logo stamp etc.) mechanism inside the presenter unit. Through the application and using the manufacturer’s firmware and API, KU should be provided with API features to enable/disable the stamping process and configure the stamps’ location. |
| The hardware could have a separate advertisement screen |
| The hardware should include internal speakers to produce and play error/info sounds to the user. The developed application should include an Arabic and English voice guidance associated with the screen. |
| The hardware could have a built in camera to capture images / videos of customers during their transactions. These can be used where there is a transaction error and the transaction number, date and time can be cross matched |
| The hardware should follow all the relevant standards in Kuwait (e.g. for Power, any voltage and frequency standards need to be followed) |
| The kiosks should have an uninterrupted power supply (UPS) with Ethernet connection |
| The hardware’s design should have a modern design, follow KU’s design theme in terms of the color and logo |
| The kiosks should have a physical key lock to allow for maintenance and control e.g. adding paper to the printers |
| The kiosks should be dust-proof and have a cabinet with built-in over pressure and heat isolation. |
| The hardware should include an alarm unit with a siren connected to door, shock, tilt and heat sensors plus the printer paper sensor |
| The hardware could include a sign pad for any document or contract that requires signing by the end user |
Our Solution:
In response to this challenge our engineering team came with perfect design for comply product with customer standards (Smart Urban M)
Project Info
- Category: IT Technology
- Client: Kuwait University
- Location: Kuwait City- Kuwait